Browse our most frequently asked questions list below to learn everything you need to know!

Yes! All of our units are cleaned thoroughly. We are committed to making sure that your children are playing in a clean, well maintained, and safe environment. After each rental, every unit is thoroughly cleaned by commercial vinyl cleaners, disinfected, and sanitized. Once the unit is clean, it will be inspected to ensure cleanliness.

All of our units are made from 100% lead free vinyl. Safety is not an option, it’s a REQUIREMENT, and the safety of your children is our #1 priority.

Currently we deliver to private parties. These parties must be at a private residence. We do not deliver to any parks or banquet centers.

We will be delivering the Inflatable on Friday between 8am-8pm and taking down the Inflatable on Monday!

If you are having a School, Church, or Corporate Event and only need a rental for a single day please call our office to see if it is possible.

Under no circumstances should water be used with any inflatable that is not designed for such use. However, there are inflatables designed for use with water which are listed in our Water Slides & Water Combos section. All customers must provide their own water hose from the water source to where you would like the inflatable set-up.

YES, we only setup inflatable rentals on grass. We use long stakes to anchor the inflatable in place. Please make sure and have any underground hazards marked in advance before we arrive.

Ages 2-12 years for the bounce houses.  We have interactive inflatables that are appropriate for older kids and adults.

Since the units vary in size, please check the detail page for the size of your unit and add at least 2 foot around each side of the perimeter. Also, if you’re not sure what size your yard is, you can measure it or “walk it off” heel to toe in a man’s shoe (it’ll be around 1 foot per step) to approximate.  If you can imagine two parked cars side by side in your set up area, most likely we can fit the unit of your choice in that area. 

 Don’t forget your vertical clearance!  You’ll need an area free of low wires and branches, about 19-20 feet high.

No, I am sorry we do not deliver to apartment buildings or trailer parks. 

All customers are required to provide a standard electrical outlet for each inflatable. This outlet MUST be within 100ft of where the Inflatable will be setup. We ONLY provide up to 100ft of electrical cord and do not suggest going any further for safety reasons. 

All customers must provide a water hose (if they have selected a water inflatable). Hose must reach from water source to where the back of the inflatable will be setup.

Customer must provide access to where the Inflatable is setup free of any obstructions or stairs.

Customer must pick up, in advance, any sticks, rocks, or dog poop, where the inflatable will be setup.

We do not set up or operate our inflatables in high winds or rain. Safety is our first concern. We reserve the right to cancel your reservation in advance if we believe that it is unsafe to set up or if there are high chances of rain, etc. If we cancel due to weather, any money paid will be used as a credit for 1 year.

Once one of our crews has arrived to set up at your location, the remaining balance must be paid despite rain-out or any other unfortunate occurrence. 

If recent weather has caused the bounce area to become muddy, you will need to locate an alternate location or you will want to put a tarp down (we no longer provide tarps). Muddy yards will NOT qualify for weather policy.

Jump Jump Party Rentals requires a non-refundable 50% pre-payment to make a reservation. This payment must be made with debit or credit card. The remaining balance is due at time of delivery in cash, debit card, or credit card. Sorry we do not accept checks. 

Still have questions?

Feel free to use our Contact Form to reach out to us anytime.